#4. There’s No Conception of the Mental Side of Physical Problems
[Imagine] you come home from a 12-hour day at work and stumble in the door only to find that half of your apartment is flooded because the toilet is blocked up. With bees. After disposing of the last of the angry poop-scented insects, you finally collapse on the couch, only for someone to hand you a 10-page form and tell you to fill out your entire life history, and then organize 10 separate doctor’s appointments with receptionists who have all lost your files. And all the while, you know for an absolute fact that you’ll have to fill them out again within the next couple of weeks for the same reason.
That’s what it’s like to deal with the medical system when you’re one of the people that the system is designed for. You have to organize appointments, get insurance permission, deal with referrals, and keep track of medical records, all while your brain and body are running like Internet Explorer on a seven-year-old machine you just spilled Diet Coke on.